Homewood Suites by Hilton Austin Downtown

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( 8 reviews )

Hotel, Guest house, Apartment

Closed 04:00 PM - 11:00 AM See Hours

78 East Ave, Austin, TX 78701, United States

+1 5123-205-454

Homewood Suites by Hilton Austin Downtown is a reputable brand, located conveniently in downtown Austin. With its prime location, guests have easy access to the vibrant city life and popular attractions. This 3-star hotel offers comfortable accommodations and a wide range of amenities to ensure a pleasant stay for all guests. The hotel features well-appointed rooms, a fitness center, an outdoor pool, and complimentary breakfast. The friendly and attentive staff is dedicated to providing top-notch service to make guests feel welcomed and at home. Whether visiting for business or leisure, Homewood Suites by Hilton Austin Downtown promises a memorable and enjoyable experience.

Amenities and More

Free Wi-Fi
Restaurant
Smoke-free

Reviews

4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Nathan chapman

March 22, 2024

Stayed at Homewood suites this past weekend hotel and location was great! I paid in full for two suites for my daughters 21st bday. The next day I noticed hotel charged me again for both rooms. They had to reimburse my money for both rooms. When we checked out to leave we had to pay for parking lady charged my card three times and had to cancel an refund cause each time parking amount was wrong. She said my money was refunded. Looked at my statement this evening and she still charged me a total of $438.39 for parking I was only suppose to pay $135 for each room 3 night parking $270.00 I called hotel and they said manager will contact me tomorrow. My husband also left $250 Bose speaker we called hotel immediately waiting to hear back if cleaning crew found and put in safe. I only gave 2 stars cause of location and rooms were great. Customer service is horrible and unorganized. Front desk needs to be trained on software and communication.

Brenda baeza

March 22, 2024

Room and hotel are beautiful! My key card wouldn’t work, got locked out of my room 3 times. Since my card didn’t work I couldn’t use the elevator. This was a nightmare! I prepaid for my room. I was charged a again. No one knew how to fix it. Our room was right by the highway and I couldn’t sleep at night due to the noise, thank goodness they provided ear plugs. Due to my member status I was able to get a late check out but house keeping walked into my room while we were getting ready. I was supposed to stay again in February but canceled my room. It isn’t worth all the drama I went thru on this stay.

Jodi chrenka

March 22, 2024

I accidentally booked a hotel that wasn't walking distance to the conference center so chose this one due to proximity. The hotel is nice. Breakfast is free. I didn't feel comfortable walking alone to the convention center from here, but would have felt totally fine with friends. Easy walk.

Jeanene haywood

March 22, 2024

Rooms are very quiet, clean, Spacious, and comfortable. The internet is very slow and would not run my Roku box. We had to use our phone hotspot. The lady who checked us in was snobby at first but 20 minutes later she was nice. Don’t know why. The hotel is walking distance to lots of food and bars. Parking garage is very nice and well lit at night and easy to access from our room. cost is $45/night. Overall, my wife and I had a very nice 4 night stay. We would not hesitate to stay again.

Randy epema

March 22, 2024

Was a very nice hotel and had everything ready for us when arrived. Check in was super easy and parking was right there onsite. Little construction going on around the property but didn't really matter. Construction didn't take away from the charm this place had. Tony the front desk person was exceptionally helpful. Looked kind of like a musician but dude was super professional and made us feel well and taken care of. He went out of his way to make our experience great. He knows customer service!

Christian creus

March 22, 2024

Worst hotel I’ve been at. The rooms have no noise isolation so you can hear the banging and partying downstairs, even when you’re up on a top floor. Hotel staff don’t care to help and just insult you instead. Completely unacceptable and I’d give this 0 stars if I could.

Kyle o'leary

March 22, 2024

Location was perfect next to Rainey st. Service was excellent l. Room was good however we noticed multiple "clean" dishes that still had food residue on it, but only took us a few seconds to rewash dishes before using. Only issue was we were facing highway and the noise from it was loud allllll night. Its not a very sound proof building. I would recommend requesting a room facing Rainey st. It will be noisy too but hopefully by bar close time you'll get less noise.

Robert bassi

March 22, 2024

I spent 3 nights here while on a last minute business trip. The suite was nice and spacious and has a full refrigerator, stove top, microwave, coffee machine and dishwasher. The bed was comfortable and they stocked the room with plenty of …